Privacy Policy
Privacy Policy
Thank you for visiting our website and for your interest in our products and services. At Psyclone Tents, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website and our services, you consent to the practices described in this policy.
Information We Collect
We may collect personal and non-personal information from you when you interact with our website. This may include:
1. Personal Information:
• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information
2. Non-Personal Information:
• IP address
• Browser type
• Device information
• Website usage data
How We Use Your Information
We use the information we collect for the following purposes:
1. Processing Orders: To fulfill your orders, process payments, and deliver products to you.
2. Communication: To respond to your inquiries, provide order updates, and send promotional information (if you opt-in).
3. Website Improvement: To analyze website usage and make improvements to enhance your user experience.
4. Legal Compliance: To comply with applicable laws and regulations.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Email & Newsletter:
After you subscribe or create your account with us, we may send you emails about our store, new products, promotional deals and other updates. Contact information is used in Psyclone Tents USA mailing lists. We do not share or sell information collected from you with any third parties. From time to time, we may use your contact information to communicate with you about special offers, news, or information about products, service or events. If you do not want to receive any such information from Psyclone Tents USA, you may ask to be removed from Psyclone Tents USA mailing list by contacting our customer service.
Data Security
We take data security seriously and have implemented measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Your payment information is encrypted using secure socket layer (SSL) technology.
Third-Party Services:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Third Party Tracking Tools:
We also use third party tracking tools to improve the performance and features of our Website. These third-party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
We use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third-party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our Site.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
Our site uses Google Analytics and Facebook Pixel. Please see more information in the Third Party Tracking Tools above for how to opt out.